bizpeel · Business report · ChatbaseReport v2 · data as of 2026-10-21

Chatbase
www.chatbase.co
How did a customer-support AI tool reach $900k a month?

Product at a glance
- What it is
- Train a customer support agent on a company's own site and documents, then deploy it to a website widget, email, phone, WhatsApp and Slack to answer customers and take actions.
- Who it is for
- Small websites and support teams up to enterprises that need custom access controls, usage and service commitments.
- How it charges
- Tiers by monthly message credits: Hobby $40/month, Standard $150/month and Pro $500/month, or $32, $120 and $400/month billed yearly; Enterprise is Custom pricing.
- Business model
- Usage-tiered SaaS subscriptions plus paid add-ons.
Revenue, last 12 months
$7.75M
$19.21M all time
MRR
$864K
Stripe sync stopped on 2026-07-31
Active subscriptions
12.4K
About $70 a month each
March 2026 revenue
$970K
The best month in the public data
Revenue as of 2026-07-31 (public channels, daily)Report as of 2026-10-2101
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6 chapters, with every figure, post and source.
- ?Where do its users mainly come from?
- ?Which moves could you copy this week?
- ?What is it betting on after the peak?
- 01Product overview
- 02Marketing map
- 03The growth plays
- 04How it uses social
- 05Timeline
- 06What to take from it
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