bizpeel · Business report · Evergreen SupportReport v2 · data as of 2026-10-21
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Evergreen Support
evergreensupport.co
How does a human support agency reach $25.7k MRR on a thousand visits a month?

Product at a glance
- What it is
- Outsourced human customer support from a US team: it answers support email, writes internal process docs and sets escalation rules for small ecommerce and SaaS companies.
- Who it is for
- Small ecommerce and SaaS companies that already run a support inbox and want to hand email support off.
- How it charges
- Onboarding starts at $1, and the first monthly fee is charged only once the team is replying to customers. Plans follow monthly ticket volume: $600, $900 or $1200 a month for ecommerce and $800.
- Business model
- A monthly service retainer: a fixed fee set by ticket volume, with people as the main cost.
Revenue, last 12 months
$274K
$823K all time
MRR
$25.7K
+2.4% in 30 days
Active subscriptions
23
About $1,117 a month each
September visits
1,094
Estimated · 100% from the US
Revenue as of 2026-10-28 (public channels, daily)Report as of 2026-10-2101
Subscribe to read the full report
6 chapters, with every figure, post and source.
- ?With so little traffic, where do clients come from?
- ?How does it get clients to hand over their support?
- ?Why has revenue stalled?
- 01Product overview
- 02Marketing map
- 03The growth plays
- 04How it uses social
- 05Timeline
- 06What to take from it
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