bizpeel · Business report · uhoh.comReport v2 · data as of 2026-10-22

uhoh.com
uhoh.com
How does an IT help desk reach $40k of MRR on about 2,000 visits a month?

Product at a glance
- What it is
- A human IT help desk for growing startups, handling onboarding and offboarding, access, workspaces, websites and domains, SaaS tools and security over Slack, Zoom or email.
- Who it is for
- Founders and small teams growing fast without in-house IT; the public plan starts at 10 users.
- How it charges
- Per-seat monthly billing: $99 per user per month with a 10-user minimum; unlimited IT requests, month to month and cancel anytime, with no setup or overage fees according to the site.
- Business model
- A per-seat managed-service subscription: people deliver the support and billing follows headcount.
Revenue, last 12 months
$391K
$450K all time
MRR
$47.2K
+30% in 30 days
Active subscriptions
37
About $1,234 a month each
September visits
1,977
About $14.6 of September revenue per visit
Revenue as of 2026-10-28 (public channels, daily)Report as of 2026-10-2201
Subscribe to read the full report
6 chapters, with every figure, post and source.
- ?With so little traffic, where do clients come from?
- ?How did it win its first clients?
- ?Why did revenue fall sharply and then recover?
- 01Product overview
- 02Marketing map
- 03The growth plays
- 04How it uses social
- 05Timeline
- 06What to take from it
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